Protect's networking events provide exclusive insights, industry connections, and meaningful conversations
Next in-person event
The David Taylor Memorial Trophy
at the Protect Association Open
Thursday September 18th at Aldwickbury Park Golf Club
In-person Events
September Thursday 18th: The David Taylor Memorial Trophy
A competitive yet fun Ryder Cup-style golf event at Aldwickbury Park Golf Club. Whether you're a seasoned golfer or a casual player, this is a great chance to bond with industry colleagues, enjoy friendly competition, and take part in a unique golfing experience.
December: Protect Awards (with a twist), End-of-Year Celebration & Key Insights for 2026
A memorable end-of-year event, featuring the Protect Awards with a fresh, engaging twist, a celebration of achievements, and a look ahead to key insights for 2026. Expect a mix of recognition, entertainment, and strategic discussions, making this the perfect way to wrap up the year.
Protect's 2025 Webinar Calendar
Proudly sponsored by Voyc
February 27th: Vulnerability Monitoring and Management in Insurance
Strategies for identifying, monitoring, and addressing customer vulnerabilities in line with regulatory expectations, with experts MorganAsh.
March 25th: Consumer Duty: Bridging Compliance and Culture
How to align regulatory expectations with a customer-first culture for lasting success, with Nick McDonald of the Compliance Guys and Chris Adlard of Elephants Don't Forget.
April: Why Experience & Outcomes Aren't the Same - and How to Define Good Outcomes for Your Organisation
Understanding the difference between outcomes and experience is critical for Consumer Duty compliance and improved customer satisfaction. This webinar will help you understand why they are different, and clearly define what ‘good outcomes’ look like for your organisation.
May: Are 50% of Your Customers Really Vulnerable? And If So, How Do You Manage It?
With regulators suggesting up to half your customers might be vulnerable, understanding how to identify and manage this effectively is crucial. This session will explore how firms can meet increased vulnerability requirements without significantly raising costs or operational complexity.
June: From Buyer Beware to Duty of Care: The Birth of Insurance Regulation
This session explores the rise of regulation driven by misaligned incentives, customer misunderstanding, and commercial pressure. We’ll unpack how a sales-first industry created the perfect storm that made regulation not just necessary, but inevitable.
Re-watch here
July: Swiss Re 2024 Term & Health Watch report
In this upcoming webinar Swiss Re will cover market shifts in protection sales, the impact of Consumer Duty on distribution and advice, and the growing gap between rising income protection uptake and underused business protection as they run us through their 2024 Term & Health Watch report.
Re-watch here
August: AI Agents vs Human Agents: Who Owns the Future?
Lethabo Motsoaledi, Founder and CTO at Voyc will cover how AI is transforming QA, fraud detection, and compliance in real-time across all interactions, and the evolving role of human agents VS AI agents in complex journeys like underwriting and claims.
September: Boosting Insurance Sales Performance – Turning Customer Calls into Growth
In this webinar, we'll explore AI-driven platforms can transform your sales approach by automatically identifying valuable customer insights, buying signals, and cross-sell or upsell opportunities directly from call data.
October: Training and Development for Insurance Professionals
This webinar addresses the growing need for targeted training and development within the insurance sector. It will explore effective strategies to build essential skills, improve operational effectiveness, and tackle customer-centric challenges.
November: Regulatory Outlook for 2026 and Beyond
Join us for an in-depth review of anticipated regulatory developments in 2026. This session will offer a comprehensive analysis of upcoming changes, their potential impacts on insurance operations, and guidance on how firms can proactively adapt their processes and strategies to ensure compliance
Our in-person events are currently by invite only, please join the Protect Association to be a part of these events.